Terms and Conditions
Introduction
Welcome to Carpet Cleaning Compton. By accessing and using our website and services, you agree to abide by the following Terms and Conditions. Please read them carefully before using our services.
1. Service Agreement
By scheduling a service with Carpet Cleaning Compton, you agree to:
- Provide accurate information regarding your cleaning needs.
- Ensure access to the service location at the scheduled time.
- Adhere to our cancellation and rescheduling policies.
2. Payment & Pricing
- Payment is due upon completion of the service unless otherwise agreed.
- We accept various payment methods, including cash, credit/debit cards, and online transfers.
- All pricing is subject to change without prior notice, but customers will be informed before any service is provided.
3. Cancellation & Rescheduling Policy
- Cancellations or rescheduling requests must be made at least 24 hours in advance.
- Late cancellations may be subject to a cancellation fee.
- If our technicians are unable to access the property due to customer issues, a fee may apply.
4. Satisfaction Guarantee
- We strive to provide high-quality service and ensure customer satisfaction.
- If you are not satisfied with the cleaning service, please contact us within 24 hours, and we will address your concerns.
- Certain stains and damages may not be completely removable, and results may vary depending on the carpet’s condition.
5. Liability & Damages
- While we take utmost care in handling your property, we are not responsible for:
- Pre-existing damages to carpets, upholstery, or other surfaces.
- Fading, shrinkage, or discoloration due to previous treatments or wear.
- Any damage resulting from customer-provided cleaning products or instructions.
6. Privacy Policy
Your privacy is important to us. We collect and process personal information as outlined in our Privacy Policy. By using our services, you consent to the collection and use of your data in accordance with our policies.
7. Use of Website
- You agree not to use our website for any unlawful purposes.
- Content on our website, including text, images, and logos, is the property of Carpet Cleaning Compton and may not be copied or used without permission.
- We reserve the right to modify website content, including pricing and services, without prior notice.
8. Governing Law
These Terms and Conditions are governed by the laws of the State of California. Any disputes arising from the use of our services shall be resolved through mediation or in the appropriate courts within California.
9. Changes to Terms
We reserve the right to update or modify these Terms and Conditions at any time. Continued use of our services implies acceptance of any changes.
By using Carpet Cleaning Compton’s services, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.